Excellent problem-solving skills to troubleshoot and resolve live critical issues independently.
Experience in developing and troubleshooting/debugging complex multi-tier applications.
Experience with Operating Systems: Unix/Linux OS, Schell Scripting, TCP/IP Networking.
Experience with Secure Computing: TLS and Cryptographic Tools.
Experience with Databases and SQL: SQL/Stored Procs and Oracle.
Experience with Programming Languages: Java, Python, Perl, Javascript.
Experience with Batch Frameworks: Control-M, Spring Batch, Autosys, Apache AirFlow
Experience with Monitoring/Alerting Tools (Splunk, Signal FX, Nagios).
Triage and troubleshoot issues for PayPal Financial Products & Experiences (FPX) products and applications on the live site.
2nd level support for live site production issues. Provide initial triage and response to unknown issues/incidents, and identifying.
Identify exposures and mitigation plans ranging from making customers whole to working up stream to ID root cause drivers of solutions through product and process enhancements.
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